I have Good Experience in Call Center with Excellent Communication and Typing Skills. Im good listener problem solver and good Team Player and Leader. Confident, Quick Learner, Excellent Presentation and Detail Oriented, Flexible and Innovative.
* Strong analytical & problem solving skills.
* Self-motivated, self-confident & quick learner.
* Ability to work with teams as well as individually.
* Goal oriented, positive and supportive
Provided answers to clients by identifying problems, researching answers and guiding
clients through corrective steps.
Handled trouble tickets with support interventions for urgent issues.
Identified and escalated priority issues per client specification.
Maintained records, logs, and the lifecycle of work requests; identified opportunities to