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Customer Service Executive

Inchcape Shipping Services Published: January 30, 2018
Job Type
Category

Description

Respond to enquiries within the specified SLA (Service Level Agreement) i.e. acknowledging the enquiry within 2 hours and then to create a PDA (pro forma Disbursement Accounts) within 24 hours using the pre-determined pro formers. Communicate with the customer to establish precise requirements to ensure the PDA is accurate and reflects the customer’s request....

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